Refund Policy

 

Refund Policy

Effective Date: [May 20, 2025]

At lifesabeachcamps, we strive to ensure every item is made to order with the highest quality through our print-on-demand partner Printful. Because of the custom nature of our products, we do not accept returns or exchanges for buyer’s remorse, wrong size selection, or incorrect shipping addresses entered at checkout.

However, we’re here to help if something goes wrong!


Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or you receive the wrong product, please contact us within 14 days of delivery at:

📧 smile@lifesabeachcamps.com

Include the following:

  • Your order number

  • A clear photo of the item and issue

  • A brief description

If the issue is verified, we will offer a free replacement or full refund, depending on your preference.


Returns & Exchanges

As our items are custom-made, we do not offer returns or size exchanges. Please double-check the size guide before placing your order.

We only replace items if they are defective, damaged, or incorrect.


Order Cancellation

We process orders quickly to ensure fast delivery. Once production begins, orders cannot be cancelled. Please contact us immediately if you believe you've made a mistake in your order.


Shipping Issues

We are not responsible for:

  • Incorrect addresses provided by the customer

  • Packages lost due to local postal errors

  • Delays caused by customs or couriers

If a package is lost or delayed and tracking shows no movement for 10+ business days, contact us and we’ll do our best to help resolve it.


Refunds (if applicable)

If your return is approved:

  • Refunds will be processed via your original payment method

  • It may take several business days for the credit to appear

If a refund is delayed or missing, please check with your bank or payment provider before contacting us again.


Contact

For all return/refund inquiries, email:
📧 support@lifesabeachcamps.com